In February 2024, the U.S. healthcare system was rocked by a catastrophic ransomware attack against Change Healthcare, a subsidiary of UnitedHealth Group. The attack, orchestrated by the notorious ALPHV/BlackCat ransomware gang, caused unprecedented disruption across the nation.
Scale and Impact
The breach impacted an estimated 100 million patients, crippling essential services. For weeks, pharmacies were unable to process prescriptions, and insurance claims processing ground to a halt. This not only created a logistical nightmare but also posed significant risks to patient care and safety.
The Staggering Financial Cost
To regain control of their systems, UnitedHealth paid a ransom of approximately $22 million. However, this was just the tip of the iceberg. The direct financial damages from the incident quickly surpassed $800 million. With ongoing recovery efforts and litigation, the total cost of the attack is projected to exceed a staggering $2.4 billion, making it one of the costliest cyberattacks in history. The event serves as a stark reminder of the extreme vulnerability of critical healthcare infrastructure and the devastating financial and societal consequences of a single breach.